Frequently Asked Questions
Answers to common questions. Need help now? Call us 24/7.
Frequently Asked Questions
We tow cars, trucks, vans, SUVs, and light trailers. We also handle boats on trailers. We use the right equipment for your vehicle type—call us to confirm.
We offer light-duty towing, long-distance towing, winch-out recovery, accident recovery, and boat/transport. We are available 24/7 for emergency towing.
No. We focus on towing and recovery. For jump starts, lockouts, or tire changes, you may need a roadside assistance provider.
Yes. We provide local and long-distance towing. We will work with you on the most efficient route and quote before dispatch.
We tow anywhere within NC and beyond. Distance affects the quote—we will discuss destination and pricing before we leave.
Usually 20–45 minutes for local calls, depending on distance and traffic. We give you an ETA when you call. For remote or difficult locations, it may be longer.
We accept cash and major credit cards. Payment is due at completion of service. Ask about options when you call.
Yes. Towing is available 24/7. Our office is open Mon–Fri 9am–4:30pm for non-urgent calls; emergencies are always answered.
Tell us: your vehicle type, where you are (address or landmarks), your situation (breakdown, accident, stuck), and where you want the vehicle taken. The more detail, the faster we can help.
Rates depend on distance, vehicle type, and situation. We quote before dispatch when possible. No fake prices—call for a real quote.
Yes. We provide emergency towing 24/7. Call us anytime for fast, reliable service.
We can provide documentation for insurance claims. Payment is due at service; you submit to your insurer for reimbursement if applicable.
Payment is due when we complete the tow. We accept cash and cards on site. We quote before dispatch when possible.
Yes. Tell us where you want the vehicle taken—repair shop, home, storage, or elsewhere. We’ll take it there as long as it’s accessible.
