Terms & Conditions

By using the On-Site Towing & Recovery website or services, you agree to these Terms & Conditions. Please read them carefully.

Services

On-Site Towing & Recovery provides towing and recovery services. Service availability, pricing, and terms are subject to the specific agreement at the time of dispatch. Quotes provided are estimates and may vary based on distance, vehicle type, and circumstances.

Payment

Payment is due upon completion of service unless otherwise agreed. We accept cash and major credit cards. Rates are based on distance, vehicle type, and the nature of the service provided.

Liability

On-Site Towing & Recovery exercises reasonable care in handling vehicles. We are not liable for pre-existing damage or damage resulting from circumstances beyond our control. Customers are encouraged to document vehicle condition before and after service.

Website Use

You agree to use this website lawfully and not to misuse, damage, or interfere with its operation. Content is provided for informational purposes; we reserve the right to update or change it at any time.

Contact

For questions about these Terms & Conditions, contact us at (828) 743-9018 or through our contact page.

Last Updated: February 5, 2026