A2P SMS Policy & Terms

This A2P (Application-to-Person) SMS Policy & Terms describes how On-Site Towing & Recovery ("we," "us," or "our") may send text messages to your mobile device and your rights regarding such communications.

Consent

By providing your mobile number and opting in to receive text messages, you consent to receive SMS messages from us. Message frequency varies based on your interactions (e.g., service confirmations, updates, follow-ups).

Message Types

We may send text messages related to towing and recovery services, including but not limited to: service confirmations, ETA updates, dispatch notifications, and follow-up communications.

Opt-Out

You may opt out of SMS messages at any time by replying STOP to any message or by contacting us directly. You may receive a confirmation message after opting out. Message and data rates may apply.

Carrier Compliance

We comply with carrier and regulatory requirements for A2P messaging, including the Telephone Consumer Protection Act (TCPA) and applicable industry standards.

Contact

For questions about this SMS Policy or to update your preferences, contact us at (828) 743-9018 or through our contact page.

Last Updated: February 5, 2026